Shipping Policy
Effective Date: 28 November,2025
This Shipping Policy applies to physical products purchased from the Sensory Awareness Foundation store.
1. Processing Time
Orders are typically processed within 3–5 business days. Processing times may vary during holidays or high-volume periods.
2. Shipping Methods & Delivery
We ship via trusted carriers. Estimated delivery times depend on destination and chosen shipping method. Once shipped, you will receive a confirmation email with tracking information (when available).
3. Digital Products
Ebooks, digital materials, and audio files are delivered instantly via download link or email.
4. International Shipping
International orders may be subject to customs fees, import duties, or taxes. These charges are the customer’s responsibility.
5. Incorrect or Damaged Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with photos and order details so we can assist you.
6. Contact
For shipping questions:
Email: info@sensoryawareness.org